About
SLEEPYMOON STUDIOS | CELESTIAL HANDMADE JEWELLERY | TARNISH FREE
Sleepymoon Studios is an independent handmade jewellery business specialising in wire wrapped, ethically sourced crystals paired with gold or silver plated celestial charms.
All of our jewellery is handmade by Sophie in their bedroom in West London, and is safe for even the most sensitive ears. Our packaging is 100% recyclable, and we are committed to making sure we are operating with sustainability in mind throughout the design, creation and packaging process.
you can find us at @sleepymoon_studios
FAQ'S
WHERE IS MY ORDER ?
All orders are handmade to order, and therefore will take up to 14 working days from ordering until dispatch. We send tracked orders via the Royal Mail 48 Hour Tracked service, so please allow up to 3 days from receiving your dispatch email to include processing times.
WHERE DO YOU SHIP TO ?
INTERNATIONAL SHIPPING CURRENTLY UNAVAILABLE DUE TO ROYAL MAIL DELAYS
All orders are currently being sent with tracking info.
Please note the following shipping times will only apply once the order has been dispatched.
If you need an item for a specific date please leave a note at checkout or email us at positivesoph@gmail.com !!
For untracked orders it is not our responsibility should they get lost or damaged after posting, however in the unlikely event that this does happen please contact us to see what we can do !
ARE YOUR EARRINGS SUITABLE FOR SENSITIVE EARS ?
Yes, all of our earrings are either made from 24k plated gold, plated silver or sterling silver, making them suitable for sensitive ears.
DO YOU OFFER DIFFERENT CRYSTALS / CHARMS ?
We will be offering different crystals throughout the different collections we release. If you are looking for crystals aren’t currently offered, please contact us about a custom order.
DO YOU OFFER GIFT WRAP ?
If you are ordering some of our jewellery as a gift, then our gift wrapping option is perfect for you! Each piece of jewellery will be wrapped in tissue paper, and will come alongside our regular extras as well as their own personal corresponding crystal & the option of a handwritten note. If wanting a note please leave your message in the form at checkout.
Add the option of gift wrapping as a separate order, if are ordering more than one item and would like them all gift wrapped and with multiple crystals, please add the option of gift wrap for each one.
If you are only purchasing charm only items, please leave which crystal you would like to be included in your gift wrapping in the form at checkout.
HOW DOES COVID AFFECT ORDERS ?
All earrings will be sanitised prior to shipping, and we are committed to operating all sleepy moon studios procedures in line with current UK guidelines.
Shipping delays up to 10 working days may occur due to the current circumstances and we apologise for any inconvenience this causes ! If your order is delayed by over 10 working days from your dispatch email please contact us. Please note we can only file a missing order with Royal Mail once it has been 14 working days since dispatch.
HOW OFTEN WILL DESIGNS BE AVAILABLE FOR?
Each collection will be available for a limited time, however if there are any designs that you want to stay just let us know at positivesoph@gmail.com.
HOW CAN I CONTACT YOU?
Email us at positivesoph@gmail.com
If specific to an order please include your order number in the email.